Privacy Policy rezeki777 — Malaysia Player Data Protection

Rezeki777 (operating under the domain rezeki777.onl) values the privacy of all its users. We recognise that personal information is a valuable asset and we are committed to handling it with full respect and care.

This Policy applies to all information we collect through the rezeki777.onl website, the rezeki777 mobile app, and any of our official communication channels. It covers how we collect, store, use, and in certain circumstances, share your personal information.

This document is provided in Bahasa Melayu to ensure Malaysian players can clearly understand their rights. In the event of any discrepancy between a translated version and the original, the original version shall prevail.

We collect your personal information through several methods — directly from you during registration, automatically as you use the platform, and in certain cases, from trusted third-party sources.

All information collected serves legitimate purposes necessary for platform operations. We do not collect sensitive data categories such as medical information, religious beliefs, or political views unless required by law.

Rezeki777 uses your personal information only for the purposes stated and within the limits permitted by law. The following are the primary purposes for which your data is used:

• Account Management: Creating, verifying, and managing your player account, including all mandatory KYC processes.
• Transaction Processing: Processing deposits, withdrawals, and all financial transactions accurately and securely.
• Customer Support: Providing technical support and resolving complaints effectively.
• Fraud Prevention: Detecting and preventing suspicious activity, money laundering, and platform abuse.
• Responsible Gaming: Monitoring gameplay patterns to identify players who may need support and providing appropriate assistance.
• Marketing Communications: Sending information about promotions and the latest offers — only to players who have given their consent.
• Legal Compliance: Meeting the reporting and compliance obligations set by relevant regulatory authorities.

Rezeki777 does not sell or rent players' personal information to any party. However, in the course of operating the platform, we may share data with certain third parties under limited and controlled circumstances:

• Payment Providers: Information required to process deposits and withdrawals is shared with trusted, certified payment processors. These providers are held to strict PCI-DSS security standards.
• Game Software Providers: Game session data is shared with third-party game providers for technical operational purposes only.
• Regulatory Authorities: We may be required to disclose certain information to government authorities or regulatory bodies in accordance with legal requirements.
• Fraud Prevention Services: Certain technical data is shared with third-party fraud prevention services to protect the platform and all players.

All third parties that receive rezeki777 player data are bound by strict confidentiality agreements and may only use that data for agreed purposes. We do not permit them to use your data for any other reason.

Protecting your data is a responsibility we take very seriously. rezeki777 implements multiple layers of technical and organizational security to keep your personal information safe at all times:

• Encryption of data in transit using TLS 1.3 and 256-bit SSL protocols.
• Encryption of data at rest for all sensitive information, including financial details.
• A 24/7 monitoring system to detect any abnormal or suspicious access activity.
• Regular security testing conducted by independent cybersecurity teams.
• Role-based access control (RBAC) ensuring only authorized personnel can access sensitive data.
• Server infrastructure protected by enterprise-grade firewalls and intrusion detection systems.

Rezeki777 uses cookies and similar tracking technologies to enhance the user experience, analyse platform traffic, and support security functions. The following are the types of cookies we use:

• Essential Cookies: Required for core platform functions such as login sessions and security. These cookies cannot be disabled.
• Performance Cookies: Collecting anonymized data on how players use the platform to help us improve our services.
• Functional Cookies: Saving your preferences such as language and display settings so you do not need to reconfigure them each visit.
• Marketing Cookies: Used to display relevant promotions to you. These cookies are only activated with your consent.

You can manage cookie settings through your web browser. However, disabling certain cookies may affect platform functionality. Session cookies are automatically deleted when you close your browser, while persistent cookies are stored for longer periods for the purposes stated.

Under Malaysia's Personal Data Protection Act 2010, you have the following rights regarding your personal information held by rezeki777:

Rezeki777 retains your personal information only for as long as necessary for the purposes outlined in this Privacy Policy or as required by law. Retention periods depend on the type of data:

• Active account data is retained for the duration of the active account period plus any additional period required by law.
• Financial transaction records are retained for a minimum of seven years in accordance with compliance and audit requirements.
• Customer support communication logs are retained for two years after the last interaction.
• Technical data such as server logs is retained for a maximum of 12 months.

Rezeki777 player data is stored in secure data centres. Where cross-border data transfers are required for operational purposes, we ensure equivalent protections are applied through appropriate data transfer agreements. All international data transfers are conducted in compliance with applicable legal requirements.

The rezeki777 platform is strictly for individuals aged 18 and above. We do not knowingly collect or process personal information from anyone under the age of 18.

If we discover that we have inadvertently collected data from someone under the age of 18, we will take immediate steps to delete that information and close the associated account. Parents or guardians who believe their child has registered an account on our platform should contact our support team immediately.

Rezeki777 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, legal requirements, or platform services. Whenever an amendment is made, the "Updated" date at the top of this page will be revised.

For material and significant amendments, we will endeavour to notify active players via in-platform notifications or registered email at least 14 days before the changes take effect. Continued use of the platform after the effective date constitutes acceptance of the amended terms.

If you have any questions, concerns, or wish to exercise your privacy rights, the rezeki777 Data Protection Officer team is ready to assist you.

• Live Chat: Available 24/7 via the chat icon on the rezeki777 platform.
• Privacy Email: [email protected] — dedicated to personal data enquiries.
• General Support Email: [email protected]
• FAQ: Browse FAQ page for answers to common questions about privacy and your account.

We are committed to responding to all privacy-related enquiries within 30 calendar days. For cases involving data breaches or urgent security issues, an initial response will be provided within 72 hours.